Refund and Returns Policy

Welcome to Corbinclark.in! At Zion Exports, we strive to ensure your satisfaction with our footwear products. If you are not entirely satisfied with your purchase, we are here to help.

1. Return and Refund Eligibility

• Return Window: You have 20 days from the date of purchasing to return an item.
• Condition of Items: Items must be unused, in the same condition that you received them, and in the original packaging.
• Proof of Purchase: A receipt or proof of purchase is required to process your return.

2. Initiating a Return

To initiate a return, please follow these steps:

1. Contact Customer Support: Email us at zionexportsagra@gmail.com with your order number, reason for return, and any relevant details.
2. Await Confirmation: Our customer support team will review your request and respond with further instructions within 2 business days.
3. Return Shipping: If your return is approved, you will be responsible for the cost of shipping the item back to us. We recommend using a trackable shipping service or purchasing shipping insurance.

3. Return Address

Please send your returned item to the following address:

Zion Exports
Khasra No. 427 – 428, Bihari Kunj, Kotlli Bagichi, Deori Road,
Agra – 282001, Uttar Pradesh

4. Refunds

Once we receive your item, we will inspect it and notify you of the status of your refund. If approved, a refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

5. Partial Refunds and Non-Refundable Items

• Partial Refunds: In certain situations, only partial refunds may be granted (e.g., items with obvious signs of use, missing parts, etc.).
• Non-Refundable Items: Gift cards, sale items, and certain personal care goods are non-refundable.

6. Exchanges

We only replace items if they are received defective or damaged. If you need to exchange an item, please contact us as soon as you receive the product at zionexportsagra@gmail.com with details of the defect or damage.

7. Shipping Costs

• Return Shipping Costs: Customers are responsible for paying return shipping costs unless the item was defective or incorrect.
• Shipping Costs for Exchanges: Zion Exports will cover the shipping costs for sending replacement items in case of defects or damage.

8. Contact Information

For any questions or concerns regarding returns and refunds, please contact our customer support team:

Email: corbinclark.in@gmail.com
Phone: +91 9897096653

9. Policy Updates

We reserve the right to update or modify this policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly.

Thank you for shopping with us at Corbinclark.in. We value your business and aim to provide a seamless and satisfactory shopping experience.